Contact Us

2025/5/30
Office Address:
Level 15, 41 Shortland Street, Auckland 1010 (MAP)
 
Postal Address:
PO Box 3959 Auckland 1140
 
Phone:
*Police Certificate Inquiry
  09 303 4106

*Visa Information Hotline (24/7, English only)
  09 980 23564

*Japan Visa Information Hotline 
https://comm.brdg.site/visa_japan.html
 
Email:
Visa Section : visa@ac.mofa.go.jp

Police Certificate Section : police.c@ac.mofa.go.jp

General Enquiries : pr@ac.mofa.go.jp
 
Office Hours:

Manday to Friday except Office Holidays
9:00am~5:00pm (office opening hours)
 

Visa / Police Certificate Section
You must make an online appointment in advance for consular services from 16 June 2025

Please click HERE for details