Contact Us

2026/3/24
Office Address Level15, 41 Shortland Street, Auckland 1010 (Map)
Postal Address PO Box 3959, Auckland 1140
Phone

09-303-4106

Email General Enquiries info-cul@ac.mofa.go.jp
Visa visa@ac.mofa.go.jp
Police Certificate police.c@ac.mofa.go.jp
Office Hours Monday to Friday except Office Holidays
*Due to security reasons, lift access to level 15 is available after 9am. 
Office Opening Hours 9:00-17:00
Visa / Police Certificate & Consular Section Application Hours
* Please make an online appointment in advance for Visa / Police Certificate & Consular services. Please click here for more details.
9:00-12:00
13:00-15:30
Visa / Police Certificate & Consular Section Telephone Enquiries 9:00-12:00
13:00-17:00